Team Tasking and Ticketing

Module includes:

Designate teams such as: Fleet and Building maintenance, tech support, supplies, QA, engineering, delivery, etc. for views into related tasks
Selectively expose support ticket interface to allow staff to make requests that can then be tracked
Requests can be assigned to teams or individuals
Team task status can be included in digital signage and team task boards
Team agendas and task lists for easy management and planning
Full reporting on tickets, requests, completions, etc.
Associate tickets with specific customers and/or business units to further track service levels and activity
Optionally designate time tracking for tasks and projects to collect staff/service intelligence
User/team assignment, recurring tasks, custom categories, and priority levels
Task-Based SMS/email reminders and automatic notifications to shift personnel for new assignments and approaching task deadlines
Task and chore reporting for easy management